Technical Support

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Customer Support:

M-F 8:30 am – 5:00 pm ET
UltraCARE Gold Support 24/7

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Technical Support

Can’t find what you need from the Product Support or Product Guides pages of Support Center? Our Responsive technical support team provides live (yes live) telephone support free for issues covered by warranty or support plan from 8:30 am – 5:00 pm ET.

Our hours don’t work for you? No worries. After hours tech support is available for urgent issues covered by our UltraCARE Gold warranty or support plans. Reach out from our Contact Us page.

Not covered by warranty or UltraCARE plan? We can set you up with some quick and easy steps! Contact Us to learn more. We won’t judge.

TELEMEDICINE BY THE NUMBERS

Minimize your risk:  CALL NOW! 201.313.7075

GD’s UltraCARE Support Plans are an extension of the same great support you’ve come to love during warranty, and there’s a cost-effective plan to best suit your needs.

GD CAREpoint handles critical operations.
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GD CAREpoint v1.0 Support Notices 

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GD offers strong customer support and customer service. It’s a company that [works] with us to customize and grow the software.

All my needs were met quickly and completely.

I appreciate the immediate attention I received in rectifying our patch phone issue. The importance of this device is always a top priority and Jorge addressed it as such.

I was in good hands for the duration of my call. Joe was so patient and helped me resolve my issues.

As always, the support is phenomenal.

The support engineer was professional, focused on resolving issues, and supportive.

I have been dealing with at least three generations of CAREpoint systems and have always gotten great help, support, and patience from your company. Enjoyed working with you guys.

I have always found the Technical Support Staff very friendly, helpful and able to quickly troubleshoot and resolve any issue I may be having.

From the person answering the call to the technicians, always first class.