Support Center

Product Support
This is where documents and videos to help support our products can be found such as User’s Manuals, Quick Guides, Service Bulletins, Installation Procedures and Checklists.

Drivers & Software
This is where drivers and other files for download can be found such as new software, patches and utilities.

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Latest News

See Us At …. General Devices is attending the following EMS meetings

General Devices is presenting its family of products at the following EMS meetings – if you are there, be sure to stop by and see what’s new. Read More...

Puzzled about LifeBot? ... Then read this...

In the past few weeks, many of General Devices’ EMS customers have contacted me regarding representations and claims regarding telemedicine and EMS workstations made by Mr. Roger Heath that have appeared on his LifeBot website and in his mass mailings. Read More...

Baton Rouge EMS Telemedicine system featured in Carolina Fire Rescue EMS Journal

BR Med-Connect is an EMS telemedicine system recently installed in East Baton Rouge Parish (BR), Louisiana. Currently in a pilot phase, the system is fully functional and is now being used for actual patient care. Read More...